{"id":1673,"date":"2026-02-27T11:28:33","date_gmt":"2026-02-27T11:28:33","guid":{"rendered":"https:\/\/zahiralam.com\/blog\/?page_id=1673"},"modified":"2026-03-14T10:16:31","modified_gmt":"2026-03-14T10:16:31","slug":"screen-mint-support","status":"publish","type":"page","link":"https:\/\/zahiralam.com\/blog\/screen-mint-support\/","title":{"rendered":"Screen Mint Support &#8211; Help &amp; Troubleshooting"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Welcome to the official support page for Screen Mint \u2013 Screen Recorder &amp; Video Editor for Chrome. \n\n\n\n<p>Screen Mint allows you to record your screen, window, or browser tab and instantly build a complete video with custom text, image, audio, and video overlays using a built-in multi-track editor. \n\n\n\n<p>If you need help using the extension, please check the guides below.\n\n\n\n<p>\ud83d\ude80&nbsp;<strong>Getting Started<\/strong>\n\n\n\n<p><strong>How to Start Recording<\/strong>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Install the Screen Mint Chrome Extension.<\/li>\n\n\n\n<li>Click the Screen Mint icon in the Chrome toolbar.<\/li>\n\n\n\n<li>Click Start Recording.<\/li>\n\n\n\n<li>Choose what you want to record:\n<ul class=\"wp-block-list\">\n<li>Entire Screen<\/li>\n\n\n\n<li>Application Window<\/li>\n\n\n\n<li>Browser Tab<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click Share. Recording will begin immediately.<\/li>\n<\/ol>\n\n\n\n<p>\u23f9&nbsp;<strong>How to Stop Recording<\/strong>&nbsp;You can stop recording in two ways:\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Option 1:<\/strong>\u00a0Click the Screen Mint extension icon, then click Stop Recording.<\/li>\n\n\n\n<li><strong>Option 2:<\/strong>\u00a0Click Chrome\u2019s \u201cStop sharing\u201d button.<\/li>\n<\/ul>\n\n\n\n<p>After stopping, your recording will automatically open in the Screen Mint editor.\n\n\n\n<p>\u2702\ufe0f&nbsp;<strong>Editing Your Recording<\/strong>&nbsp;Screen Mint includes a powerful, built-in non-linear video editor. After recording, you can:\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Trim &amp; Cut:<\/strong>\u00a0Split the main video timeline and click any segment to instantly remove it.<\/li>\n\n\n\n<li><strong>NEW &#8211; Rearrange Clips:<\/strong>\u00a0Click and drag your main video segments horizontally to create gaps or change the pacing of your video.<\/li>\n\n\n\n<li><strong>NEW &#8211; Visual Timeline:<\/strong>\u00a0The timeline displays frame-by-frame visual thumbnails of your recording, helping you find the exact moment you want to edit.<\/li>\n\n\n\n<li><strong>Restore:<\/strong>\u00a0Restore removed segments with a single click.<\/li>\n\n\n\n<li><strong>Scrollable Timeline:<\/strong>\u00a0If you are working with a longer recording, simply scroll horizontally across the timeline to smoothly navigate your workspace.<\/li>\n\n\n\n<li><strong>Adjust Workspace:<\/strong>\u00a0Use the slider at the top right to resize the video player, giving yourself more or less room to work on your timeline tracks.<\/li>\n<\/ul>\n\n\n\n<p>\ud83c\udfa8&nbsp;<strong>Working with Overlays (Text, Image, Audio, Video)<\/strong>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Multi-Track Overlays:<\/strong>\u00a0Click &#8220;Add Track&#8221; to create dedicated layers for custom media.<\/li>\n\n\n\n<li><strong>NEW &#8211; Audio &amp; Video Layers:<\/strong>\u00a0You can now upload your own MP3 audio files or MP4 video clips directly onto the timeline!<\/li>\n\n\n\n<li><strong>Quick-Add Menu:<\/strong>\u00a0Click anywhere on an empty track lane to open the inline menu and instantly insert text or media at that exact timestamp.<\/li>\n\n\n\n<li><strong>NEW &#8211; Cut Overlays:<\/strong>\u00a0Click on any existing text, image, audio, or video overlay to open the cut menu and split it in half.<\/li>\n\n\n\n<li><strong>Extend Your Video:<\/strong>\u00a0Want to add an outro? Drag any media past the end of your original recording. Screen Mint will automatically extend your final video&#8217;s duration with a black background.<\/li>\n\n\n\n<li><strong>Adjust Customization:<\/strong>\u00a0Fine-tune font sizes, audio volume, and transparency (opacity) using the interactive sliders and menus.<\/li>\n\n\n\n<li><strong>Preview &amp; Export:<\/strong>\u00a0Preview all edits instantly and click Download to export the final video.<\/li>\n<\/ul>\n\n\n\n<p>\u2328\ufe0f&nbsp;<strong>Keyboard Shortcuts<\/strong>&nbsp;Speed up your workflow with these editor shortcuts:\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Spacebar or K:<\/strong>\u00a0Play \/ Pause.<\/li>\n\n\n\n<li><strong>S:<\/strong>\u00a0Split the timeline at the current playhead.<\/li>\n\n\n\n<li><strong>Delete \/ Backspace:<\/strong>\u00a0Remove the selected video segment.<\/li>\n\n\n\n<li><strong>Esc:<\/strong>\u00a0Deselect the current segment or close the inline track menu.<\/li>\n\n\n\n<li><strong>Ctrl+Z \/ Cmd+Z:<\/strong>\u00a0Undo your last split, cut, or move.<\/li>\n\n\n\n<li><strong>M:<\/strong>\u00a0Mute \/ Unmute video playback.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udcc1&nbsp;<strong>Where Are My Recordings Saved?<\/strong>&nbsp;Your final video is automatically downloaded to your computer in WebM format. By default, it is saved in your Chrome Downloads folder. You can change this location in:\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chrome \u2192 Settings \u2192 Downloads<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udd0a&nbsp;<strong>Audio Recording<\/strong>&nbsp;Audio support depends on your operating system.\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Windows:<\/strong>\u00a0Supported<\/li>\n\n\n\n<li><strong>ChromeOS:<\/strong>\u00a0Supported<\/li>\n\n\n\n<li><strong>macOS:<\/strong>\u00a0Limited due to OS restrictions.\u00a0<em>(Note: macOS does not support system audio capture via browser tabs. If you get a &#8216;NotReadableError&#8217;, please ensure Chrome has Screen Recording permissions in your Mac System Settings).<\/em><\/li>\n<\/ul>\n\n\n\n<p>For best results when recording audio:\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the correct tab when recording.<\/li>\n\n\n\n<li>Enable\u00a0<strong>Share tab audio<\/strong>\u00a0when Chrome asks.<\/li>\n<\/ul>\n\n\n\n<p>\u26a0&nbsp;<strong>Recording Did Not Start<\/strong>&nbsp;If recording does not begin:\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure you selected a screen \/ window \/ tab.<\/li>\n\n\n\n<li>Click Share in the Chrome screen picker.<\/li>\n\n\n\n<li>Ensure another recording tool is not running.<\/li>\n\n\n\n<li>Try refreshing the page and recording again.<\/li>\n<\/ul>\n\n\n\n<p>\u26a0&nbsp;<strong>Recording Stopped Unexpectedly<\/strong>&nbsp;Recording may stop if:\n\n\n\n<ul class=\"wp-block-list\">\n<li>You clicked Stop sharing.<\/li>\n\n\n\n<li>The recorded window was closed.<\/li>\n\n\n\n<li>The browser tab was closed.<\/li>\n\n\n\n<li>Chrome was restarted.<\/li>\n<\/ul>\n\n\n\n<p>Simply start a new recording.\n\n\n\n<p>\ud83d\udd10&nbsp;<strong>Privacy &amp; Security<\/strong>&nbsp;Screen Mint is designed with privacy first.\n\n\n\n<ul class=\"wp-block-list\">\n<li>No recordings are uploaded to any server.<\/li>\n\n\n\n<li>No user data is collected.<\/li>\n\n\n\n<li>No analytics or tracking is used.<\/li>\n\n\n\n<li>All processing happens locally in your browser. <\/li>\n\n\n\n<li>Read the full policy here: \ud83d\udc49\u00a0<a href=\"https:\/\/zahiralam.com\/blog\/screen-mint-privacy-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/zahiralam.com\/blog\/screen-mint-privacy-policy\/<\/a><\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udee0&nbsp;<strong>Frequently Asked Questions<\/strong>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Does Screen Mint upload my recordings?<\/strong>\u00a0No. Recordings remain on your device.<\/li>\n\n\n\n<li><strong>Do I need to create an account?<\/strong>\u00a0No account is required.<\/li>\n\n\n\n<li><strong>Does Screen Mint track browsing activity?<\/strong>\u00a0No.<\/li>\n\n\n\n<li><strong>What format are recordings saved in?<\/strong>\u00a0Videos are saved in WebM format.<\/li>\n<\/ul>\n\n\n\n<p>\ud83e\udde9&nbsp;<strong>Permissions Explained<\/strong>&nbsp;Screen Mint requests only the permissions required for recording.\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>desktopCapture<\/code>: Used to capture your screen, window, or tab when you start recording.<\/li>\n\n\n\n<li><code>offscreen<\/code>: Used to manage recording processes in the background.<\/li>\n\n\n\n<li><code>tabs<\/code>: Used to manage the editor tab. No browsing data is collected or transmitted.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udce9&nbsp;<strong>Contact Support<\/strong>&nbsp;If your issue is not listed above, please contact us.\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Developer:<\/strong>\u00a0Zahir Alam<\/li>\n\n\n\n<li><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/zahiralam.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/zahiralam.com<\/a><\/li>\n\n\n\n<li><strong>Email:<\/strong>\u00a0dev.zahir.alam@gmail.com<\/li>\n<\/ul>\n\n\n\n<p>Support requests are typically answered within 24\u201348 hours.\n\n\n\n<p><strong>Helpful Links<\/strong>\n\n\n\n<p><strong>Chrome Web Store Listing:<\/strong>\u00a0<a href=\"https:\/\/chromewebstore.google.com\/detail\/screen-mint-\u2013-screen-reco\/cgmbklpaengcmbaebhojgjncobjbpfmi\">https:\/\/chromewebstore.google.com\/detail\/screen-mint-\u2013-screen-reco\/cgmbklpaengcmbaebhojgjncobjbpfmi<\/a>\n\n\n\n<p><strong>Home Page:<\/strong>\u00a0<a href=\"https:\/\/zahiralam.com\/blog\/screen-mint\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/zahiralam.com\/blog\/screen-mint\/<\/a>\n\n\n\n<p><strong>Privacy Policy:<\/strong>\u00a0<a href=\"https:\/\/zahiralam.com\/blog\/screen-mint-privacy-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/zahiralam.com\/blog\/screen-mint-privacy-policy\/<\/a>\n\n\n\n<p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the official support page for Screen Mint \u2013 Screen Recorder &amp; Video Editor for Chrome. Screen Mint allows you to record your screen, [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1673","page","type-page","status-publish","hentry"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/pages\/1673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/comments?post=1673"}],"version-history":[{"count":10,"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/pages\/1673\/revisions"}],"predecessor-version":[{"id":1704,"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/pages\/1673\/revisions\/1704"}],"wp:attachment":[{"href":"https:\/\/zahiralam.com\/blog\/wp-json\/wp\/v2\/media?parent=1673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}